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Petit Palace Santa Cruz hotel Seville
Recommended by 81% of Customers
Hotels are rated on a scale of 1 to 5
( 1 is Poor and 5 is Excellent )Show Details
Traveller
from Esher stayed in
April,2011
Comment
This was advertised as a 4-star hotel, but I fail to understand how it could possibly have met these requirements. The standard of the hotel overall was poor: furnishings were designed to look good but were cheap or broken; the service was pleasant, but the staffing was minimal and scruffy. There was no bar, no restaurant, and the quality of the breakfast service was laughable: inept, understaffed and not worthy of a 4-star hotel. It rained a lot during our stay, and the central courtyard which was set aside for breakfast was very cold and let in the rain. The en-suite bathroom was a smoked glass box within the room, and the door didn't close properly, which meant there was no privacy at all. This was the last of seven hotels we stayed at on our trip to Spain and the poorest by far.
Top Tip
Stay at another hotel...
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Traveller
from Warrington stayed in
April,2011
Comment
Super! clean, friendly, great breakfast.
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Traveller
from London stayed in
May,2009
Comment
Whilst the location of this hotel was fantastic if you're travelling on foot, it was hellish to find by car!
The receptionist guided us to a fantastic bar for authentic flamenco, just round the corner.
Unfortunately the bathroom floor hadn't been cleaned & there was blood on our sheets!
By our standards, this was definitely not a 4 star hotel.
Nice to have internet access in the room, which enabled us to look up Sevilla restaurant reviews, but otherwise left rather a lot to be desired.
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Traveller
from Loughton stayed in
June,2008
Comment
Some of the staff were not particularly friendly although others were. The bar was closed due to staff shortage. We asked for a small bottle of wine to be put in our mini-bar but although we asked more than once and was promised that it would be put in it never was. We thought breakfast was excellent. Everything in very close proximinity - most places to see within walking distance although it was a bit hot for walking - it would definitely be better to go in spring or autumn.
Top Tip
The open-top bus tour highly recommended and very good value also river trip. Interior or cathedral disappointing. Triana is well worth visiting. Many restaurants/tapas bars close to hotel
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Traveller
from Camberley stayed in
April,2008
Comment
Was overpriced compared with what we paid in Malaga, Ronda and Granada
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Traveller
from Dublin stayed in
April,2008
Comment
I got great cudos for choosing this hotel. It was so central to the historic monuments. The staff were so helpful and it was very close to good restaurants.
Top Tip
So much to see in Seville it is difficult to itemise them.
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Traveller
from Ulverston stayed in
February,2008
Comment
Breakfast was unacceptable with food 2 days old. Staff were not intersted. 26degrees Centigrade but no air conditioning
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Traveller
from Wokingham stayed in
February,2008
Comment
Exterior of hotel excellent. Interior very austere and bedrooms extremely small. The bathrooms were not acceptable as they had been added on as an afterthought and were made from frosted glass! Plenty of restaurants and bars in the local vicinity and the people were extremely friendly.
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Traveller
from braintree stayed in
October,2007
Comment
modern stylist central hotel, staff helpful, rooms a little on small side.
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Traveller
from Dublin stayed in
October,2007
Comment
excellent to use as a base but no dining or socialising facilities.
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